Acceptable Use Policy

1. Purpose

This Acceptable Use Policy outlines the rules for using Greece eSIM Connect services. By using our services, you agree to comply with this policy. Violations may result in service termination without refund.

2. Lawful Use

You agree to use our eSIM services only for lawful purposes, complying with:

• Data protection and privacy laws.
• Intellectual property and copyright laws.
• Telecommunications regulations.
• Laws of the country where you use the service.

3. Prohibited Activities

3.1 Illegal Activities

• Any activity that violates applicable laws.
• Distributing copyrighted material without authorization.
• Fraud, identity theft, or financial crimes.
• Any form of exploitation or trafficking.

3.2 Network Abuse

• Unauthorized access to networks or systems.
• Launching DoS or DDoS attacks.
• Distributing malware or viruses.
• IP spoofing or using forged headers.

3.3 Spam and Unsolicited Communications

• Sending unsolicited bulk messages.
• Operating open mail relays or proxies.
• Harvesting personal information without consent.

3.4 Harmful Content

• Content promoting violence or hate speech.
• Harassment or threats.
• Defamatory content.

3.5 Commercial Misuse

• Reselling services without authorization.
• Operating commercial telecommunications services.
• Excessive use impacting other users.

4. Fair Use

Our data plans are for reasonable personal use. We may take action if usage indicates commercial resale, excessive resource consumption, or patterns inconsistent with personal use.

5. Security

You are responsible for:

• Keeping your devices secure.
• Using appropriate security measures.
• Not sharing eSIM credentials.
• Reporting security incidents promptly.

6. Enforcement

We may take action including:

• Issuing warnings.
• Temporary or permanent service suspension.
• Reporting to law enforcement.
• Legal action to recover damages.

7. Reporting Violations

Report violations to support@e-sims.gr with details including nature of violation, date/time, and any evidence.

8. Changes to This Policy

We may update this policy at any time. Changes are effective immediately upon posting.

9. Contact Information

• Email: support@e-sims.gr
• Website: www.e-sims.gr